Scope
Identify important systems, log sources, review needs and budget.
Discuss your needs
Logging and monitoring services built around partner open-source solutions, sized for small and medium enterprises.
Identify important systems, log sources, review needs and budget.
Agree collection, configuration and monitoring workflows around the selected solution.
Define alert handling, escalation responsibilities and the support arrangements you need.
Share your environment, log volumes and operational priorities.
Infrastructure, implementation and support are scoped separately. Monitoring hours, retention and response commitments are agreed for each engagement.